Privacy Policy

1. Who We Are

TrueQuant Cost Consultants is a specialist quantity surveying and cost management firm providing professional services internationally across the Middle East, United Kingdom, Australia and New Zealand.

• Company name: TrueQuant Cost Consultants
• Address: No 32/3 Banduragoda Road, Veyangoda, Sri Lanka
• Email: info@truequantconsultants.com
• Phone: +94 779 204 412

2. Information We Collect

We collect information you provide directly when you complete our contact form. This may include:

• First name and last name
• Email address
• Phone number (optional)
• The service you are enquiring about
• The content of your message

We do not automatically collect cookies, tracking identifiers, or analytics data through our website at this time. We do not use third-party advertising or remarketing tools.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and provide the services you have requested
• Send you a proposal, quotation, or project-related correspondence
• Maintain records of our professional engagement with you

We will not send you unsolicited marketing communications without your explicit consent. We will never sell, rent or share your personal information with third parties for their marketing purposes.

4. Legal Basis for Processing

Where applicable (e.g. for users in the European Economic Area or United Kingdom), our legal basis for processing your personal information is:

• Legitimate interests — to respond to your enquiry and manage our business relationship with you
• Contract performance — where we are engaged to provide professional services to you
• Consent — where you have explicitly provided it

5. Third-Party Services

Our website uses the following third-party services. Each has its own privacy policy:

FormSubmit.co

Contact form submissions are processed by FormSubmit.co, a third-party form processing service. Your submission data is transmitted securely via HTTPS and is used only to forward your message to us. Please review FormSubmit's Privacy Policy for details.

Google Fonts

Our website loads typography from Google Fonts. When your browser requests a font, Google may log your IP address. See Google's Privacy Policy for more information.

Unsplash

Hero background images are served from Unsplash. Your browser may connect to Unsplash servers to load these images. See Unsplash's Privacy Policy for details.

6. Cookies

Our website does not set any first-party cookies. Third-party services listed above (Google Fonts, Unsplash) may set their own cookies or store minimal browser data as part of their normal operation. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your contact enquiry data for as long as is necessary to respond to your request and for a reasonable period thereafter in case of follow-up correspondence. If we enter into a professional services agreement with you, we retain relevant records for the period required by applicable professional and legal obligations (typically seven years).

You may request deletion of your data at any time by contacting us at info@truequantconsultants.com.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information, including:

• HTTPS encryption on all website pages
• Secure, encrypted transmission of form submissions via FormSubmit.co
• Content Security Policy (CSP) headers to prevent injection attacks
• Restricted access to enquiry data within our organisation

No method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — the right to request a copy of the data we hold about you
• Rectification — the right to request correction of inaccurate data
• Erasure — the right to request deletion of your data ("right to be forgotten")
• Restriction — the right to request that we limit how we use your data
• Portability — the right to receive your data in a structured, machine-readable format
• Objection — the right to object to processing based on legitimate interests

To exercise any of these rights, please contact us at info@truequantconsultants.com. We will respond within 30 days.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of every website you visit.

11. Children's Privacy

Our website and services are directed at business professionals and are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: